Look up the warranties of thousands of shops, e-commerce sites and brands.
Before or after your purchase, find out the duration, cover and conditions of the warranty of a seller, a manufacturer or a brand. All in one place, always up to date.
What you need it for.
How long the warranty lasts
Find out whether it lasts 24 months (the legal guarantee) or longer, and when it starts.
What it really covers
Conformity defects, exclusions, accessories and digital content.
Used and refurbished
The warranty is there, but its duration may vary: check the conditions.
Sales and promotions
A discount does not remove the warranty: it applies just as at full price.
Legal or commercial
Distinguish your legal rights from the brand’s commercial guarantees.
Who to turn to
Seller, manufacturer or after-sales support centre: you always know who is responsible.
What you can look up.
Shops
The warranty conditions of the main chains and physical shops.
E-commerce
Returns and warranties of marketplaces and online stores.
Manufacturers and brands
The official cover offered directly by manufacturers.
After-sales support centres
Where and how to arrange repairs and work under warranty.
How to look up a warranty
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01
Search
Type the name of the shop, e-commerce site, manufacturer or brand.
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02
Read the conditions
Duration, what it covers, how to activate it: everything explained simply.
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03
Store and enforce
Save the warranty with Garanteasy and, if needed, enforce it with our help.
Look up a warranty now.
Open Garanteasy and search for the shop, e-commerce site or brand: duration, cover and conditions in just a few seconds. It’s free.
Go to the Web AppFound your warranty? Store it.
Save it to Garanteasy with one tap and get alerts before it expires: you’ll never lose a warranty again.
Frequently asked questions.
How long does the legal guarantee last?
On new goods it lasts 24 months from delivery. The defect must be reported to the seller within 2 months of discovery.
Do used products have a warranty?
Yes, the legal guarantee also applies to used items: for second-hand goods, however, the duration may be reduced to a minimum of 12 months, if agreed.
Are products on sale or on promotion covered?
Yes. Sales, discounts and promotions do not reduce the legal guarantee: it applies exactly as for a full-price product.
Are software and digital content covered?
Yes. Under the new Italian Consumer Code (from 2022), digital goods and content are also covered by the warranty, including the obligation to provide the necessary updates.
What is the difference between a legal guarantee and a commercial guarantee?
The legal guarantee is your right (24 months, borne by the seller). The commercial guarantee is an additional, voluntary offer from the manufacturer or seller, with its own duration and conditions.
What document do you need to enforce the warranty?
Any proof of purchase will do: a till receipt, an invoice, a receipt, or even a photo of the receipt. With Garanteasy you store it and find it again when you need it.
Are you a shopkeeper, an e-commerce or a manufacturer?
Offer your customers automatic warranty storage: simple, transparent and impartial.
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