Types of warranties managed

Legal Warranty of the VENDOR

Being provided with a legal warranty policy is obligatory and always comes free of cost. There must be complete transparency on the part of the vendor with a coverage of 24 months for consumers and 12 months for professionals. All regulations are outlined in the Consumer Code and one may consult our FAQ page in case of any concerns. Our team has assessed the warranty policies of over 1,000 brands.

Conventional Warranty of the MANUFACTURER

It is not obligatory that either a conventional or commercial warranty policy be provided by the manufacturer. Nevertheless, a reliable manufacturer is guaranteed to offer it free of charge and with complete transparency as to all the details pertaining thereto. Our team has assessed the warranty policies of over 300,000 products.

Warranty at the REPAIR CENTRE

The warranty coverage of repairs varies depending on whether the assistance was provided under the protection of a legal warranty policy and whether the assistance was carried out by a repair centre in possession of authorization from the manufacturer of the given product. The warranty on payed replacement parts must always provide a coverage of 24 months for consumers and 12 for professionals.

ADDITIONAL Warranty

This type of warranty is often referred to as an “extension” and may be applied in the case defects, accidental falls, theft, etc. It is nearly always possible to purchase such an extension from manufacturers, vendors, insurers, or repair centres. The duration and conditions related to this additional coverage may vary.