Completeness Seal for the Legal Guarantee.
The WarrantyScore measures how complete, clear and compliant with the Italian Consumer Code your legal guarantee notice is: above 70/100, with Konsumer Italia's check, you earn the Seal.
The analysis methodology.
The analysis considers the founding elements of a complete and easily understandable warranty. The notice must meet three requirements:
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A single document, dedicated to the customer
Non-technical, designed for the end customer — consumer or professional — who buys in store or from an e-commerce site that delivers in Italy.
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Entitlements, rights and operating procedures
The customer doesn’t wonder why the legal guarantee exists, but what it involves and how the support request works.
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Descriptive, friendly and rigorous
Easy to understand, drawn up on objective elements and rigorous in its compliance with the regulations, to minimise the time needed to grasp it.
The WarrantyScore scale.
The score determines the outcome of the analysis across three levels:
Missing
The notice has not been published or does not comply with the regulations.
Incomplete
The WarrantyScore obtained is below 70/100.
Complete
The WarrantyScore is equal to or above 70/100: the Seal is awarded.
Analysis, check and report.
Objective analysis
The Garanteasy Legal Office checks only whether each piece of information is present or not, with no subjective assessments.
Final check
The WarrantyScore is submitted to a Third-Party Body that verifies its accuracy against the criteria and the methodology.
Final report
Along with the score you receive the report listing the incorrect or missing information, so you can correct it and improve the completeness of the notice.
The Konsumer Italia verification.
The Third-Party Body that shared and approved the methodology — and carries out the final check on every analysis and WarrantyScore — is the Konsumer Italia association:
Konsumer Italia, a third-sector body with no direct interest in any of the parties involved, ensures a further, subsequent verification of the accuracy of the figure resulting from the rating analysis.
The brands that have earned the Completeness Seal
Put your brand among the certified ones.
Request an analysis of your notice: receive the WarrantyScore, the report with the corrections and, once you pass the check, the Seal.
Request now